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How It Works

  • 1. Give Us Your Measurements

    We'll length cut and angle cut your balusters to fit your staircase.

  • 2. Choose Your Install Method

    Countersunk Thru Holes: Drill directly into the wooden handrail.

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    Threaded Holes: Screw into a metal bar that sits under the wooden handrail.

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    We'll drill holes depending on your install method.

  • 3. Pick Your Color

    We’ll powder coat your balusters in the color you choose.
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FAQs

When will I get my order?

All orders are custom-made and made to order.

  • Order Processing: 1 business day
  • Manufacturing: 1 to 4 business days
  • Transit time: 1 to 4 business days

For delivery and manufacturing, the time will vary. For an accurate lead time, contact us.

Do you need length and angle cuts?

You need to cut your balusters to length to ensure they fit properly with your handrail.

Angle cuts are recommended for angled sections of your stairs to ensure the balusters fit perfectly with the handrail.

Read this article, to learn how to measure your staircase to determine baluster lengths and angles.

Install method - Do I need threaded or thru holes?

Use threaded holes (drill & tap) if installing with a metal bar that sits under the handrail.

Use drilled-through holes with countersinks if securing balusters directly into the wood.

Do I need powder coating?

Powder coating is not strictly necessary, but it is highly recommended for balusters. Powder coating is used for aesthetic appeal and as a protective layer. It is applied as a dry powder and cured under heat. It provides a tougher finish than traditional paints and is more resistant to scratching, chipping, and fading. We do powder coating in-house and offer different colors.

What powder coating colors do you offer?

We offer a wide selection of powder coating finishes, including Satin Black, Matte Black, Oil-Rubbed Bronze, Matte White, Semi-Gloss Black, Copper Vein, Black Fine Sand, Silver Vein, and more.

If we don't stock a color, we can order it in. Feel free to contact us to discuss more.

What are the pros and cons of solid balusters?

Pros: Solid balusters offer additional strength and durability which lengthens the lifespan of a staircase. Solid reduces vibrations, noise and rattling as people use the staircase. They also feel higher quality than hollow balusters.

Cons: Solid balusters are heavier than hollow balusters, which can make it more difficult to install. If shipped, solid balusters also cost more to be delivered.

For a more detailed analysis, read this article.

How do I measure the baluster length and angle?

How do I install metal balusters?

Can I order a sample to test my baluster length and angle?

Yes, you can! Contact us and we can send you a sample cut to your measurements to see if it fits with your staircase.

What products are made or modified in Canada?

These products are 100% Made in Canada using Canadian steel — from raw materials to finished product.

The rest of our balusters are Modified in Canada, meaning we perform these modifications locally on imported materials:

  • Length cut
  • Angle cut
  • Drill & Tap
  • Powder Coating

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