• Choose Your Install Method

    1. Screw Into Wood Handrail (Drilled thru holes)
    2. Screw Into Metal Bar (Drill and tap)
    3. Pin Top
  • Choose Your Length and Angle

    We'll cut your balusters to your desired length and angle so it's quick to install, saving you time and work. Choose between flat (landing) or angle (stair).

  • See Color First

    Order free "Powder Coated Samples" before placing your full order. We'll send you 4" powder coated samples.

  • Test Measurements

    Order free "Baluster Samples" before placing your full order. We'll custom cut it for you to test the fit on your staircase.

FAQs

When will I get my order?

All orders are custom-made and made to order.

  • Order Processing: 1 business day
  • Manufacturing: 1 to 4 business days
  • Transit time: 1 to 4 business days

For delivery and manufacturing, the time will vary. For an accurate lead time, contact us.

Do I need length and angle cuts?

Balusters need to be cut to length to ensure they fit properly with your handrail.

Angle cuts are recommended for angled sections of your stairs to ensure the balusters fit perfectly with the handrail.

Provide us with your measurements and we will cut the balusters for you.

Read our ordering guide, to learn how to measure your staircase to determine baluster lengths and angles.

How do I measure the baluster length and angle?

Read our ordering guide to learn how to measure baluster length and angle.

What installation method do I need?

Method 1: Screw Into Wood Handrail

This method is used when you want to secure your balusters directly into the wood handrail. We'll drill countersunk thru-holes in the top of the baluster which help hide the screw and sit flush.

Method 2: Screw Into Metal Bar

This method is used when there is a metal bar that sits underneath the wood handrail. We'll drill threaded holes (drill & tap) in the top of the baluster so that the balusters can be secured to the metal bar. This makes the screws completely hidden as they are covered by the wood handrail.

Method 3: Pin Top

This method is used when you do not want to screw into the wood handrail and prefer to let the baluster sit in a hole drilled into the underside of the handrail. It is typically secured with epoxy. This option is less secure than screw-in methods and may allow more movement over time. The pin top is visible from certain angles and angle cuts are not available with this method.

To learn more, read our ordering guide.

Do I need powder coating?

Powder coating is not strictly necessary, but it is highly recommended for balusters. Powder coating is used for aesthetic appeal and as a protective layer. It is applied as a dry powder and cured under heat. It provides a tougher finish than traditional paints and is more resistant to scratching, chipping, and fading. We do powder coating in-house and offer different colors.

What powder coating colors do you offer?

We offer a wide selection of powder coating finishes:

  • Black Flat/Matte
  • White Flat/Matte
  • White Traffic
  • Pearl Silver
  • Oil Rubbed Bronze
  • Copper Vein
  • Silver Vein
  • Satin Nickel
  • Gun Metal
  • Burnt Penny
  • Bronze Gold

To see close-up videos of samples that have been powder coated, click here.

If your desired color isn’t listed, contact us and we can get it custom powder coated for you.

You can also order free powder coated samples so you can see it in person before completing your full order.

What are the pros and cons of solid balusters?

Pros: Solid balusters offer additional strength and durability which lengthens the lifespan of a staircase. Solid reduces vibrations, noise and rattling as people use the staircase.

Solid Balusters can be installed using the "Screw Into Wood Handrail" method or "Screw Into Metal Bar" method which is much more secure than Pin Top Hollow Balusters. Hollow Balusters With A Metal Insert can also be secured using the same reliable methods as Solid Balusters.

Cons: Solid balusters are heavier than hollow balusters, which can make it more difficult to install. If shipped, solid balusters also cost more to be delivered.

For a more detailed analysis, read this article.

Can I order a sample to test my baluster length and angle?

If you're unsure about your measurements, we recommend ordering one or more individual samples to confirm the fit on your staircase. Samples are quick to produce and ship, and can help you avoid costly mistakes. Order a sample here.

What products are made or modified in Canada?

These products are 100% Made in Canada using Canadian steel — from raw materials to finished product.

The rest of our balusters are Modified in Canada, meaning we perform these modifications locally on imported materials:

  • Length cut
  • Angle cut
  • Drill & Tap
  • Powder Coating

What happens if I scratch my balusters?

Powder coating is durable but can still be damaged or scratched. For a small scratch, you can touch up your balusters using spray paint.

For balusters that were powder coated Flat/Matte Black (our most popular color), we recommend this spray paint.

Can I use my balusters outside?

No, we do not recommend you use our balusters outside as they're only rated for indoor use.

Do you offer discounts for contractors?

Yes, we offer discounts to contractors and builders. To access discounted pricing and faster manufacturing times, please contact us.

Do you offer returns?

We accept returns or provide refunds in cases of manufacturing defects or damage during shipping.

What modifications do you include in the price?

Modifications for metal wrought iron balusters and spindles include drilled thru holes (screw into wood handrail), drill and tap (screw into metal bar), length and angle cuts. Choose between flat (landing) or angle (stair). Powder coating colors include Black Flat/Matte, White Flat/Matte, White Traffic, Pearl Silver, Oil Rubbed Bronze, Copper Vein, Silver Vein, Satin Nickel, Gun Metal, Burnt Penny, and Bronze Gold.